Refund Policy
At NST Mart, we strive to provide a seamless shopping experience. If you are not completely satisfied with your purchase, we are happy to assist you with a refund, subject to the following conditions:
Eligibility for Refund:
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To be eligible for a refund, items must be returned in their original condition, unused and in the original packaging.
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Refunds will only be processed for returns made within 30 days of the delivery date.
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The customer is responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee receipt of your returned item.
Refund Process:
Once your returned item is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, a refund will be processed and credited to your original payment method.
Timeframe:
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Refunds are typically processed within 5-7 business days after we have received and inspected your returned item.
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Please note that it may take additional time for your bank or payment provider to process and reflect the refund in your account.
Non-Refundable Fees:
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Shipping fees are non-refundable.
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If you receive a refund, the cost of return shipping will be deducted from your refund total.
If you have any questions or need assistance with your refund, please contact us at access.emsp@gmail.com. We are happy to assist you.